System Integration and Automation

System integration is defined in engineering as the process of bringing together the component sub-systems into one system (an aggregation of subsystems cooperating so that the system is able to deliver the overarching functionality) and ensuring that the subsystems function together as a system, and in information technology as the process of linking together different computing systems and software applications physically or functionally, to act as a coordinated whole.

System Integration with Merge

The process of creating a complex information systems includes designing, building or expanding on a customized application architecture, integrating it with hardware as well as packaged and custom software and communication solutions.

Most enterprises rely on an external contractor for all or most phases of system development. This external vendor generally also assumes a high degree of the project’s risks but it allows for faster roll-out of software solutions and effective service and product delivery.

What is systems integration?

Systems Integration is a task that can be performed to add functionality to a sub-system or separate system to add functionality to that system. The new integration needs to be able to function as a part of the whole system made up of a variety of functionality to act as a coordinated whole.

Why is it useful?

Systems integration can be especially useful to add functionality onto existing systems or to integrate the functionality of two separate systems as one coherent system.

The role of API’s in integration.

API’s basically operate as todays primary medium for integrating two or more systems with each other. An API is an interface for connecting systems together. This concept is taken to the extreme with some services like Netflix who implement a distributed microservice architecture which integrates hundreds of different applications to form one service that people know and love.

How can your business make use of integration?

  • Add chatbots to your website to aid with customer support.
  • Process automation to automate repetitive tasks.
  • Add functionality to existing systems (CRM’s)
  • Connect several different services you might have together.

If you’re curious to learn more about what possibilities exist for your business and how our team might be able to help yours, email us today at [email protected]

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